Hi all dear customers of Shahryadak online store. Read this page to learn more about how to shop from Shahryadak store and to learn more about our terms and conditions. Wishing you a different shopping experience

All of the basic principles governing Shahryadak shop comply with the laws of the Islamic Republic of Iran, the E-commerce Act and the Consumer Protection Act, and both parties (Shahryadak and its users or customers) are bound by their obligations under the current laws of the country. All goods in this store are standardized and the activities of this site are subject to the laws and regulations of the Islamic Republic of Iran. You will also be updated if we make any future changes to the laws, practices and services of Shahryadak on this page, and you agree that your continued use of the site constitutes acceptance of any changes

A Partner or Customer who works as a Partner in the Auto Spare Parts Brake Company is referred to as a person, company or shop that has completed the Partner Registration Form and has been approved by the Shahryadak Collection.

Also, since Shahryadak Online Shop also has a Partners Shopping and Wholesale section, which is determined by Partner Registration and approved by Shahryadak Partner Prices and the minimum number of Partner Purchases. And the partner customer, or the person who makes the general purchasing partner, has different pricing and payment terms with the consumer customer.

Customer or user is the person who, with his / her user information, is included in the pre-purchase form, to register an order or to use any Shahryadak services.

Also, as Shahryadak is a retail and online wholesale website for the consumer or consumer, according to E-commerce law it is the customer or consumer who purchases goods or services for any purpose other than business or professional.

Products offered on the website are either purchased or marketed by reputable companies and official and legal importers, or some vendors collaborate with Shahryadak and sell their products online through this online store. The seller is the second category, and the seller is the real or legal person who sells his product on the Shahryadak website. Vendors’ credentials are also reviewed by Shahryadak and the required documents are obtained from them.
– Responsibility for the quality, price, content, conditions and after-sales service of the product rests with the sellers.

– The invoice of goods offered by sellers on the site is sent by the seller upon request by the seller.

– Orders that contain at least one merchandise from vendors and are finalized by 6pm each business day, will be shipped at least 2 hours later (as stated on site) at Tehran and other cities.
– ۱ hour delivery time for sellers ‘goods, means that if you buy sellers’ goods, order processing starts up to 2 hours after ordering in Shahryadak.

– ۴ hours means the time of preparation and shipment of the goods to the Shahryadak warehouse by the seller, which may vary depending on the type of goods.

– Under certain circumstances, such as special sales, there is the possibility of canceling the order for sellers’ products for reasons such as closing the inventory, and Shahryadak is allowed to suspend action and sales without notice.

– Unless Shahryadak offers a discount on the condition of purchase up to a certain ceiling (Discount), the amount of the purchase of the seller’s goods shall not be calculated and shall not be subject to the use of such discounts.
– The manner in which sellers return their goods is in accordance with Shahryadak’s procedure, except that the seller assumes responsibility for any discrepancies.

All products provided by Shahryadak will be reviewed and approved by Shahryadak before shipping or approved by Shahryadak.

When you use Shahryadak services and services, register, purchase, or email your Shahryadak online ordering, these communications are made electronically and if your request is made by By following all the principles and procedures, you agree that Shahryadak will respond to your request electronically (via e-mail and other electronic services).

Also, the email address and phones that the customer registers in its form are the only email and official emails approved by the customer and all correspondence and corporate responses are processed through them.

Shahryadak may email members of the Website for information about events, special services or promotions. If users do not wish to receive such emails and SMS, they can unsubscribe from Shahridak newsletter in their profile.

Note that SMS service for Shahryadak is not currently active and will be activated on the same page via voice mail. Therefore, sending any SMS under the title Shahridak with any other number is abuse and misuse of Shahryadak’s name and if you receive such a SMS, please notify it for legal follow-up.

 [email protected]

Shahryadak respects and protects the privacy of those who use the site services. Shahryadak is committed to protecting your privacy as much as possible, and the technology needed to make it more secure. And make your site safer to use. In fact, by using the Shahryadak site, you are consenting to this policy.

All Content available through any of Shahryadak’s services, such as text, graphics, logos, images, downloadable and copyrighted materials, data and all content produced by Shahryadak is part of Shahryadak’s property and is the copyright of all content Available and available under Shahryadak monopoly and any use without written permission reserves the right to prosecute Shahryadak. Users are permitted to use and use product listings, technical specifications, prices and any use of the Shahryadak website derivatives or any of the services or content, download or copy information for commercial purposes, any use of data Or similar methods such as data collection and extraction tools are not, and all rights are expressly reserved for Shahryadak. Users are responsible for maintaining the confidentiality of their account and password when using any of the Services, and are responsible for all activities carried out under an account or password.

The only official source we have approved to contact you is the official site of this site, Shahryadak, and the contact phones listed on the site.

The working day means Saturday to Wednesday of every week, except for public holidays in Iran, and all orders registered during the business day and the first day after the holiday are processed. Buttons allow our customers to order 7 days a week, 7 hours a day.

All orders registered at Shahryadak site are processed by sending order code via e-mail invoice pre-invoice. Shahryadak always does its utmost to deliver and deliver all registered orders. However, if the stock of a product in Shahryadak ends, even after the customer has made an order, the right to cancel that order or to refund the order is reserved for Shahryadak or the customer can complete the product instead of Reached, replace another product. Also wait for the product to be re-available on the site.

– If there is a problem in the final processing of the cart such as expiry of the inventory or customer withdrawal, the amount paid will be deposited in the customer’s account within 4-5 business hours.

Shahryadak is authorized to suspend its sale without prior notice of the suspension of the new order, and all registered orders will be processed and dispatched prior to the order being suspended. Shahryadak reserves the right to discontinue the sale of all or part of the Products for any reason whatsoever, such as terminating the inventory without prior notice.

– In the event of any error regarding the insertion of the price and the rial value of the existing goods or the failure to update the prices of the inserted goods at any date and time of ordering on the Shahryadak site, Shahryadak reserves the right to invalidate the order and purchase made by the customer. Shahryadak will deposit and return the funds as soon as possible to the account declared by the Customer and the Customer will be aware of this upon logging in and will not make any claims in this regard.

Users must complete the order form with the correct information when ordering the item they want. Obviously, if incomplete or incorrect information is entered, the user’s order will not be tracked and delivered. Therefore, the insertion of the customer’s address, email, and fixed and mobile contact numbers constitutes verification of their authenticity, and if these are not correctly or completely inserted, Shahryadak may request from the customer, Request additional information and more. Customers can also enter the name, address, and phone number of another person to place an order, and if the order amount is pre-paid, the ordering recipient must have an ID card when receiving the order.

According to the ordering system registration, it is not possible to re-invoice or modify its specifications, such as changing the actual invoice to legal. Therefore, customers need to be careful about this when registering an order. It is currently not possible to purchase an organization and issue an official invoice for organizational purchases in Shahryadak. Please contact Shahryadak before making any organizational purchases so that you may be familiar with the organizational purchase.

On-site payment for orders shipped by shipment or in excess of thirty million rials is not possible, and prior to shipment, such orders may be settled by card or card payment online. On-site payment service is currently active for Shahryadak and it is possible to send goods and payments on-site in Tehran.

Shahryadak always strives to ensure that all orders are delivered to our customers throughout the country in the correct way and without damage. Due to the safe and standard packaging of all services, delivery to any of the authorized shipping companies at the customer’s choice and delivery of the consignment note (insert in cart and notification via email service and insert in customer account and order section) – The order status is specified.) This means that the freight carrier is responsible for any accidents during shipping and delivery, and Shahryadak will only compensate for damages if the ordering company approves it and facilitates follow-up. It does.

Damages due to shipping must be notified within 5 business hours after delivery of the order to Shahryadak after-sales service and the damaged goods, along with the official meeting form of the carrier and all accessories and invoices to the Shahryadak after-sales service. Send.

Users who want to post comments and questions on the site must follow the rules below

1. Obviously, if these rules are not followed in the user comments, his comment will not be approved and therefore will not appear on the site.

However, Shahryadak is not responsible for the accuracy or inaccuracies of the opinions published in this section. Displaying users’ comments on the site does not in any way imply technical endorsement of Shahryadak about the contents of the comment. Respected users are therefore urged not to base their opinions on their choices and decisions.

2. User reviews should include product strengths and weaknesses in practical use and personal experience.

3 – At least 300 desirable characters in user reviews should be present.

Items that do not include the desired character definition:

Make Space more than usual
Drag letters or words using the keyboard
Repeated use of a letter or word
Duplicate story with different writing
It is important to note that standard adherence to the desired number of characters is essential for proper criticism, so users who cannot reach their desired character number of 1 should submit their comments in the comments section, otherwise the criterion of less than 2 desirable characters can be confirmed. There will be no user reviews.

4. To send reviews, users need to exaggerate and magnify the benefits or disadvantages of the product as much as possible. Otherwise the criticism will not be approved.

5. A good review is a review that realistically reviews the disadvantages and benefits of each product together.

6. Considering the differences in the different product levels and the major differences in their prices, it is necessary to review each product according to its price rather than the absolute.

7. In order to respect the time of site visitors and reviews, it is necessary for the reviewers to remove the unnecessary content in their review and to include as much as possible only the essential and useful content in their review.

8. Depending on the structure of the comments section, avoid asking questions or asking for help in this separate section and express your questions and answers in the “User Questions and Answers on Any Product” section.

9. Only comments or questions written in Persian alphabet can be displayed on the site, so don’t write in English.

10. Users who post comments or questions are obliged to use respectful literature and not to offend other users, obviously any abuse of the individual or individuals will disapprove of the user’s opinion.

11. All users have the right to post comments on the site subject to compliance with the laws, so even if you find the comment distant, biased or inaccurate, you should not target or criticize the commenter. Each user can only comment and pass judgment on readers.

12. Avoid exaggerating or exaggerating your product’s strengths or weaknesses. Obviously, as much as possible, any exaggerated or far-fetched opinion will not be confirmed.

13. Due to the site’s responsibility for the links contained therein, users should not submit links to other sites in their comments. Users should be careful that links are automatically converted to text when a link is inserted. Or, if the link has a legal or malicious problem, the comment or link will be deleted.

14. Only comments related to the product in question will be approved, so avoid submitting controversial and non-product related discussions.

15. Users can post their reviews on any section of the site in the relevant section, so avoid writing reviews about the site or its services in the comments section.

16. Users should be careful not to post questions or questions in the comments or section that they are unsure of or doubt about. And also refrain from reproducing rumors or unreliable information about separate products.

17. Registration of personal contact information, including phone number or email address, is prohibited in the comments section, so do not submit such contact information in your comments.

18. Users should submit comments in a written, non-verbal way and avoid shortening words or using interactive literature to the extent possible. The use of text literature that can be displayed on the site requires the approval of users’ comments.

19. Users should be aware that Shahryadak reserves the right to edit the views of users, but other edits to comply with the aforementioned rules will require the user’s permission before submitting comments.

Also the comments that users make about the product on the website are personal experience or information and do not constitute responsibility for them and Shahridak.

 Content, content and description provided on the site about the product or on the blog

Shahryadak is doing its best to provide all its services and uses genuine sources and references as well as product development companies to produce content. It should be noted that Shahryadak does not guarantee that product descriptions or other content contained on the site will be error free. If the product provided by Shahryadak has any inconsistency with the information contained on the site, the only solution is to return the product before use and in its original condition.

Shahryadak Online Shop accepts no responsibility for the deletion of your site pages or dead links. The Site Services are provided as is, and Shahryadak Online Store is under no circumstances responsible for any delays or malfunctions that may result from natural factors, manpower, Internet problems, computer equipment failures, telecommunications, etc. does not have.

The Shahryadak online store may have public-service sharing services, such as chat rooms, bulletin boards, forums, reviews, newsgroups, network of friends, and other services to facilitate your communication Are provided with others (either on a public scale such as a forum or on a private scale such as a private network of friends). You agree to use these mass services only to record, send and receive messages that are appropriate and relevant to that particular service.

The pricing policy in Shahryadak is based on customer-oriented principles and respect for consumer rights. Prices offered for goods in Shahryadak are retail prices that are often determined by the manufacturer or supplier of the product and other goods based on model and specifications as well as similar products in the market. Are. As well as wholesale and retail prices are only visible to partners who are members of the Affiliate Registration and are approved by Shahryadak.

With the utmost respect for Shahridak users, it has been able to announce very reasonable prices for its customers with various discounted designs and has also been able to test and select Iranian quality products from national production. In very rare cases, if there are market fluctuations or pricing errors, if the order cannot be delivered, Shahryadak is obliged to notify the ordering entity as soon as possible and to cancel the order. It should be noted that if the post-order item includes a price reduction, an update order and a new price will apply. The price of all products, including VAT, is paid by the importer when importing goods into the country. And the customer does not pay a separate fee for VAT and VAT and will be included in the final payment if the goods include VAT. And the cost of packing, shipping, and shipping insurance may be calculated separately depending on the terms of the order in the cart information form.

Shahryadak has no sales or after-sales service anywhere in the country and all services, financial transactions and services provided through our head office are processed. But there are high demands for representation in the cities, which will be announced on site after approval and agreement, and we will be looking forward to working with you in other cities as well.